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Technical Sales Advisor job in Leeds at Connectment Ltd

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Technical Sales Advisor at Connectment Ltd

Technical Sales Advisor

Connectment Ltd Leeds, West Yorkshire Full-Time
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Due to continued success in the switchgear sector, our client is looking for a Technical Sales Advisor to join their team on a permanent basis.

Key Responsibilities:

  • Works on the trade counter, advising on suitable products and inputting orders.
  • Processes all inbound sales enquiries through all sales channels e.g. ‘phone, email, eCommerce.
  • Uses their technical knowledge to discuss products and services, identifies opportunities to maximise orders.
  • Researches new sales opportunities and tracks these through the Company’s CRM system.
  • Proactively contacts new and existing customers to advise them of offers to secure new business.
  • Develops strong relationships with customers to secure repeat business.
  • Provides excellent customer service on every call and interaction and ensures the Company’s CRM is kept up to date.
  • On occasion will manage urgent customer deliveries.
  • Maintains an excellent and up to date product knowledge.

Decision Making Authority/ Problem Solving:

  • Will provide advice on customer orders and resolve their queries.
  • Will seek authorisation on high value orders.
  • Will rectify or update incorrect/out of date customer information or stock information.

Business Impact:

  • Will be working typically on a day to day basis as directed by their manager.
  • Working on a week to week basis to deliver the branch sales plan.

Skills/Qualifications/Experience

  • Experience of working in a trade/ B2B customer facing sales role.
  • Experience of selling electrical and/or switch gear systems would be desirable.

Personal Qualities

  • Excellent selling & negotiation skills.
  • Excellent customer facing skills.
  • Excellent planning and organisation skills.
  • High attention to detail.
  • Training towards H&S qualification e.g. IOSH

For more information please contact Elainn on 0191 3480155 or email [ Email address blocked ]

 

 

Recommended Skills

  • Decision Making
  • Advising
  • Complex Problem Solving
  • E Commerce
  • Customer Relationship Management
  • Business To Business
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Job ID: 02062021-02