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Executive Desktop Support Analyst
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Company logo (non-clickable)
ConocoPhillips
11 days ago
Posted date
11 days ago
N/A
Minimum level
N/A
OtherJob category
Other
Welcome to ConocoPhillips, where innovation and excellence create a platform for opportunity and growth. Come realize your full potential here.

Who We Are
We are one of the world's largest independent exploration and production companies, based on proved reserves and production of liquids and natural gas. With operations and activities in 13 countries, we explore for, develop, and produce crude oil and natural gas globally. We are challenged with an important job to safely find and deliver energy to the world. Our employees are critical to our success, and with them we power civilization.

We're grounded by our SPIRIT Values - safety, people, integrity, responsibility, innovation, and teamwork. These values position us to deliver strong performance in a dynamic business - but not at all costs. We believe it's not just what we do - it's how we do it - that sets us apart.

We strive to make a significant difference in the communities where we live and operate. We create an inclusive environment that values all voices and opinions. Together, the different backgrounds, experiences, ideas, and perspectives of our employees drive our success.

Job SummaryDescription

Provides technical services to the Executive Leadership Team and supporting staff members, as well as the Board of Directors. In this position, you will be a team member on a broader Executive IT Support team as well as on a cross-functional enterprise infrastructure operations team.
Job Description
Your responsibilities may include:
  • Provide deskside and remote support for personal computing environments
  • Perform technical support, assembly, installation, repairs, and moving of computers, printers, mobile devices, networking, and peripheral hardware assemblies
  • Basic troubleshooting of standard software - primarily the Microsoft O365 suite
  • Maintain and manage hardware inventories of IT assets - both on-site and remote
  • Handling technically complex desktop support issues
  • Work independently and partner with other IT support teams in Bartlesville and Houston to provide seamless support to users
  • Provide training and consultation to end users
  • Provide expertise in the selection of standard hardware and software solutions to maximize efficiency and meet customer needs
  • Manage and/or participate in small to medium projects and IT initiatives
  • Identify creative solutions to urgent technical challenges

Basic/Required:
  • Must be legally authorized to work in the United States on a full-time basis for anyone other than current employer
  • 5 or more years of experience in troubleshooting and supporting Microsoft O365, Boardvantage, Board Excellence, ServiceNow, OneDrive for Business
  • 5 or more years of experience in IT or Telecommunications support role
  • Willing and able (with or without reasonable accommodations) to lift/move equipment up to 30lbs

Preferred:
  • Bachelor's degree or higher in Management Information Systems, Computer Science, related field, or foreign equivalent
  • Intermediate knowledge of a broad range of technologies including WAN/LAN, COE desktop, core business applications, iOS mobility devices, and desktop products
  • Excellent, professional verbal and written communication skills with direct customer interaction
  • Willingness to continually learn
  • Professional interpersonal skills
  • Able to work well with local teams, global teams, and executives
  • Takes ownership of actions and follows through on dedications by holding others accountable and standing up for what's right
  • Builds effective solutions based on available information and makes timely decisions that are safe and ethical
  • Builds positive relationships based on trust and seeks collaboration across organizational boundaries to achieve goals

Apply Before: May 16, 2024
Sponsorship: ConocoPhillips' sponsorship for employment authorization in the U.S. is NOT available for this position.
EEO: In the US, ConocoPhillips is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, gender identity or expression, genetic information, or any other legally protected status.
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JOB SUMMARY
Executive Desktop Support Analyst
Company logo (non-clickable)
ConocoPhillips
Houston
11 days ago
N/A
Full-time